WECOFFEE HSUHK
Frequently Asked Questions
Find quick answers about the store location, opening hours, menu, offers and contact options.
Quick Information Before You Visit
The information below will be updated according to the latest store and university arrangements. If you still need help, use the contact and feedback form.
For products, prices and eligible promotional items, browse the full menu and latest offers.
Where is WeCoffee HSUHK?
The store is at G/F, S H Ho Academic Building, The Hang Seng University of Hong Kong, Hang Shin Link, Siu Lek Yuen, Sha Tin, New Territories. Use the map button on the Location & Hours page and check the university's campus access arrangements before visiting.
What are the opening hours?
Monday to Friday: 8:00 AM–6:30 PM. Saturday: 8:00 AM–5:30 PM. Hours may change on public holidays, during university events or under special arrangements. Updates will be published on this website.
Are menu availability and prices updated in real time?
The website is updated with current food, drinks, service times and prices. Same-day stock may affect availability; the in-store menu and staff confirmation take precedence.
How do I use an offer?
Check the offer page for valid dates, eligible products and terms, then follow the stated steps in store. Different promotions generally cannot be combined unless the individual terms say otherwise.
What should I do if I have dietary requirements or food allergies?
Tell staff about dietary requirements or allergens before ordering. Items may be prepared using shared equipment and in shared environments. For severe allergies, confirm preparation arrangements with staff before ordering.
How can I contact WeCoffee HSUHK?
Use the website contact and feedback form for menu enquiries, campaign partnerships or visit feedback. The official email address and phone number will appear on the Location & Hours page after they are confirmed.